Frequently Asked Questions

Questions? Read through our FAQS below for further info.

Your artwork should be 300 dpi or higher and scaled to the correct print size. Preferred file types are .PSD, .EPS, .PDF, and .AI. For Adobe Illustrator files, convert all text to outlines on a solid or negative background. High-resolution .jpg, .png, or .tiff files may also be acceptable but could incur additional charges.

Absolutely! Our team offers custom design services, including logo creation, branding, and illustrations. Provide a brief with your ideas, including fonts, colours, and logos, and we’ll give you a quote for the work.

If your file needs preparation, we can handle it for you. Additional charges may apply, and we’ll provide a quote before starting any work.

Any artwork created by BlackDog Ink belongs to us unless additional rights are purchased. Submitted artwork remains the customer’s property, and we won’t reproduce it without consent. We cannot print artwork that infringes on copyright or intellectual property unless you provide proof of ownership or permission.

Do you need a quote or are you ready to order?

Here’s what we need from you for an accurate quote:

1. Your Details:

  • Full Name
  • Email
  • Contact Number

2. Artwork:

  • If you have specific artwork, please share it with us.

3. Quantity and Styles:

  • Number of units required (please break this down per print if applicable)
  • Styles of garments (Singlets, Tees, Hoods, etc.)
  1. Garment Colors and Print Details:Colors of the garmentsColors of the printDesired print placement

The more detailed information you can provide about your order, the quicker and easier it is for us to offer you an accurate quote and streamline the ordering process.

If you need any guidance or have questions about any of these specifications, feel free to drop us an email.